I am renting a three story town house. I am paying the full rent on my own and not on any housing benefit at all. They checked my reference and went through all my financial status for credit check before the contract being signed. I moved in last December. However the female staff called me last week saying the routine check was overdue. She told me to come on Tuesday which is today. I had to take a day off at work for this. When she came, I told her that I never had this routine check with any other agents. She told me this routine check will be every quarter, and they do this for all their landlord customers. I asked her back what about the tenants? I feel that this procedure is too interfering especially when there was not a single trouble or problem with the house. I couldn\'t find any clause about this quarterly procedure on my contract either. This female staff went into every room of the house. In a couple of hours after she was gone, she called me saying that she didn\'t see the bathroom and asked me to take a picture and send that to her. I am not sure I can live here any longer with the quarterly inspection thing.
What agent could do to change your mind?
They have to realise that they need to act on behalf of the tenants too. No tenants, no profits for them.