The s were helpful from the start. However they charged us 250 administration fee, which in my view is a lot of money for the service they offer. They also charge any additional costs, for instance 60 pounds to visit the house if anything needs to be fixed.
Also, one member of staff was unfriendly to me today (Corine, red haired lady).
(it must be said that the house was in very good condition, but we are paying nearly 600pounds a month)
What agent could do to change your mind?
Cheaper administration fee
Friendlier staff (Corinne, red haired lady) was very unfriendly today