We recently bought a property through Foxtons. The sale was full of issues and the process seemed to drag on and on. None of these issues were the fault of Foxtons however, and we felt secure knowing that we were still on the radar of our agent even while waiting for what seemed like eons for things to get sorted. He kept in contact and made sure that we understood what was happening and what the next steps were (even if the next step was just to wait a bit longer). We finally got our flat in the end and I was entirely happy with the services Foxtons provided throughout.