Olivia was the selling agent for the property we eventually purchased. From day 1 when we went to view the house, she was on time, polite, curteous and knowlegable about the house, the vendors\' circumstances and took an interest in what we wanted to get from our house. Having decided we liked the house, the offer was dealt with promplty and we received feedback from the seller quickly which was appreciated. Following this Olivia was helpful but not too pushy in trying to move things forward although our timescales may have been frustrating at times. We nearly always had a prompt response to our quieries and when not i think this was more due to the seller and her availablyt. Anyway in the end, we\'re very happy with the house that we\'ve bought and our experience of buying a house hasnt been half as bad as people make out. Would happily recommend Heritage Properties in the future.