May 27,2013
Minithumbdown
By:
May 27,2013
1 people found
this helpful
I would highly recommend avoiding this agency if you\'re looking to rent out your property. All good until they have to deal with any issue whatsoever. Emails went unanswered from both landlord and tenant, small repairs such as broken dryer became huge issues and then had to pay £360 to get rid of them after the contract ended. They then denied ever having keys to the property when the new agent went to collect them stating that it wasn\'t unusual for them not to keep a set. Reassuring to know if they is an emergency in your property and the tenant is out at work!
Was this helpful? Yes
By: Lesley Hampson- Lettings Manager
Jul 30, 2013
As an estate agent we pride ourselves in our response when contacted by landlords and tenants. In this case we feel that all emails have been answered in a timely manner, and apologise if you feel this was not the case.
Since receiving this comment Hurst have brought in new procedures with regards to keys and welcomed your comments in order to improve our service.
By: Lesley Hampson- Lettings Manager
Jul 30, 2013
As an estate agent we pride ourselves in our response when contacted by landlords and tenants. In this case we feel that all emails have been answered in a timely manner, and apologise if you feel this was not the case.
Since receiving this comment Hurst have brought in new procedures with regards to keys and welcomed your comments in order to improve our service.

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Hurst Estate Agents

7-9 Kingsbury Square Aylesbury
Buckinghamshire
HP20 2JA

01296 397800

Opening hours