Jul 13,2010
Minithumbdown
By:
Jul 13,2010
3 people found
this helpful
Very disappointed with this agents attitude towards a prospective purchase. Given really bad information about a property which we have subsequently and very successfully purchased through another agent. Information about the property was not forthcoming from Bourne's other than very misleading comments - some of these turned out to be blatant lies!!! A very disappointing experience - all I can say is thank goodness for the help and support we received from Castles.
Was this helpful? Yes
By: Milly
Oct 24, 2013
I totally agree with your comments, i had a bad experience too. just wanted to point out that i think you have inadvertently given them 5 stars, when it looks like it should be one. They are fast gaining a bad reputation as i'd been warned not to use them (although i did go ahead which i sorely regret!!).
By: Bourne
Jul 15, 2010
Following your comments, we are extremely disappointed with your feedback, we only passed on information that was relayed to us in good faith from the previous purchaser's surveyor, so the information we gave was factual to the best of our knowledge. All were doing was being honest with you as you had asked us why the previous purchasers had withdrawn!
To date 94% of our clients-buyers and sellers are happy to recommend us and use our excellent services again.
I would like to reiterate we are not an agent that would lie.
Please feel free to contact us directly if you wish to discuss this further.


Bourne Estate Agents

29 Downing Street Farnham
Surrey
GU9 7PD

01252 723383

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