Very unprofessional, disorganised agency. Firstly hey prepared two diffrent versions of a contract with different clauses on the rent payable - one for the tenant, another one for me (the landlord). They also sent my contract to another landlord in the building instead of sending it to me. On top of that they refused to exchange the contracts, saying that they don\'t do that anymore and that all contract are kept "off-site". When my solicitor asked them to explain that Ricky Stone, Director, refused to comment. He is also the one dealing with agency complains but he cannot deal with my complain. It\'s been over 3 months and they have not resolved the issue. This agency is one to be AVOIDED!