We only have glowing compliments for Sarah Edwards. She is in our opinion, without reservation, the most proactive lettings agent I have ever dealt with. She always responds expeditiously to each of our queries and concerns with the utmost professionalism. That is especially reassuring when one is residing half way round the world. We are delighted with her very personable disposition and impressed with her meticulous attention to detail. Sarah is an exceptional individual who goes the extra mile to render assistance in small but significant ways. For example, we wanted to have a couple of pictures taken of the apartment after the window treatments were installed and she willingly obliged. Another instance I remember was when there were several outstanding issues (blown light bulbs and a loose door handle) raised in the Condition & Contents report which remained unaddressed by the developer for quite some time even after the tenant moved in. Sarah followed up on this with the developer\'s representative and saw to it that these issues were suitably resolved. Sarah is a gem and your organisation is blessed to have her on board.
Rosie Dimitrova has been excellent in providing us with all the legal documentation and answering our queries pertaining to tenancy agreements in a timely manner.