May 24,2013
May 24,2013
1 people found
this helpful
STAY AWAY FROM THIS COMPANY. The biggest scam artists i have ever come across. Do not believe a word that they say, and do not pay them any holding deposit for a property - you will never receive it back. They are shameless people who only want to take holding deposits from prospective tenants desperate to find a flat. They take the deposits and then lie compulsively and will try anything not to pay it back. They have a terrible reputation in East London and everyone should know about them.

I paid a £500 holding deposit months ago to this company and when i wasnt successful in getting the property - they never paid back my deposit. I still have not received it back despite countless emails to their phoney \'accounts department\' and \'customer services\' email addresses.

Read the real reviews further down (not the fake 5* ones) and its the same story from many many people. And don\'t believe the standard comment they will write below this review either. That will be total lies also. You will seriously regret getting involved with this agency Please beware and AVOID
Was this helpful? Yes
By: DavidStJames Ltd
Jul 23, 2013
Dear Reviewer

Further to our response to your review (above) dated 6th June 2013, we have not been contacted by you or have received any correspondence from anyone matching your description of events. We therefore have no choice but to either think that your complaint has now been resolved or this review was a fake from the start. We have had many reviews added on this site from competitors and they all seem to be written in a similar fashion, using the same words and are almost duplicates of each other. We hope this was not one of them.

If your query still remains outstanding please do not hesitate to contact us.

Kind regards

DavidStJames Ltd
By: DavidStJames Ltd
May 24, 2013
Dear Reviewer We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could please forward your complaint to our customer service department ( we assure you this will be looked into in detail. Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you. Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you. Kind regards DavidStJames Ltd

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

Opening hours

Find the Best Agent to
Sell or Rent Your Home