When we arrived at the property at the agreed time of 3 pm, there was no one to be found. After waiting for 20 minutes we called the estate agent. The lady on the phone told us there had been a terrible mix up, and kept repeating how sorry she was. Apparently it hadn\'t been written down in their appointment book. So we booked a new appointment for later today for 5 pm. When we arrived at the property for the second time today there was once again no estate agent to be found. After 15 minutes of waiting and no phone call from them explaining that they might be late, we decided to leave homeward and find ourselves a more reliable estate agent.
What agent could do to change your mind?
Turn up for a start.