We were due to move into our property on Saturday 25th May - we received a call on Wednesday 22nd May to say that due to a leak not notified to the agents by previous tenants there had been substantial damage to the kitchen roof that may affect our moving date. As we had already handed our notice in at our old property it was imperative that our move in date was not altered. Angela Reed worked tirelessly for two days, communicating with the owner, contractors and ourselves to ensure that we were able to move in on the date requested. I cannot thank Angela enough for the work she put in to meet our expectations. Also, a special thank-you needs to be made to Ashley Boycott who is meeting us on his day off to sign contracts etc to enable us to move in on the requested day.
A potentially disruptive situation has been avoided due to the hard-work and customer service skills of Angela and Ashley.