The infamous Property Company behaves like a 1950s slum landlord. Damp, condensation, no repairs, and aggressive, belligerent, unqualified staff. You will be ignored for the duration of your stay, even if you get the Councillors and MP involved. However, when you leave you will find a menacing attitude, threats and aggression. Unbeleivably unprofessional, and some of their flats are literally unfit for human habitation.
What agent could do to change your mind?
Insulate, invest, renovate, double glaze, repair - tenants are not paying for the right to have a roof over their heads.