Katie dealt with the re-let of my flat throughout the process and was always efficient and professional. She provided regular updates and negotiated a tricky check-in arrangement with the tenant due to me being away. She was very patient with my busy schedule and not always being available.
Esme took my initial enquiry for re-letting my property and has been very efficient throughout the process. She found a suitable tenant within days and has provided updates on a regular but not intrusive basis. She is always polite and professional and always seems happy, which is nice.