After a lengthy search for an apartment in London due to a relocation we had the pleasure of meeting Stephen. After several bad experiences with letting agents who just wish to push you to close a deal or rip you off with unreasonable contracts or convince you to sign immediately, it was truly a pleasure to deal with him.
Stephen is a very pleasant, professional and friendly agent. He did go the extra mile in helping us signing our contract and getting us in the apartment, what he told was truth and not the usual sales pitch. He even dropped by on the date we moved in to check if everything was OK.
He is very flexible and patient in arranging viewings and and in providing us with all necessary information on the apartment. He also arranged a second viewing for us to take the measurements of the apartment and was very helpful and understanding to get us in the apartment on a very tight schedule providing us all the info on removal lorry parking etc.
In comparison to most agents we met, he makes you feel welcome, listens to you, does not push too hard to close the deal and most of all is very professional and friendly to deal with.