From the start we should have been wary after you have to be buzzed into the office, its a nice way for them to ignore you when you try and complain.
Generally a useless company, from the start we were ripped off. When we moved in the house was damp, dirty and we had carpet bugs!
Many of the problems we addressed them with were not sorted throughout the year, our doors both front and back had a 1 cm gap around 3 sides meaning slugs were a common problem and rather than replacing the doors they just put slug pellets down.
Any time we called for maintenance they would turn up and do a patch job which would then break after a few days.
Accommod8 have an interesting fire alarm policy, they don\'t give you the code, instead you have to break a glass panel to get the code and then they charge you for the glass panel! This is especially annoying when it turns out the fire alarm in the kitchen is faulty and goes off at the slightest touch of smoke, then they still try and screw you on the deposit.
It also turns out some of the internal pipe work was leaking and then had the cheek to charge us for damage to the paint work caused by this!
My advice stay well clear of this agency!
In summary over priced rent, poor quality housing and staff who are unhelpful and hide behind an e-mail address where they can ignore you.
What agent could do to change your mind?
Give us our deposit back. Maintain the house properly. Have friendlier staff who were willing to helo face to face rather than hide behind an e-mail address.