May 15,2013
By: 'Ale'
May 15,2013
2 people found
this helpful
These agents are total conmen. They ask you for \'holding deposit\' to make offer on apartments then they dont pay back money when suddenly \'landlord doesn\'t want to rent anymore.\' DO NOT PAY THEM DEPOSIT - YOU WILL NEVER RECEIVE BACK. I wait for 3 months for my money back and they dont reply to any my messages. I still dont receive money back and look at all the reviews - nobody receive back deposit unless they take to court. All they do is take deposits from people

They are liars and I warn you nobody do business with these horrible aggressive nasty people. Do not believe the \'good 5*\' reviews. Definitely all fake. DO NOT USE THIS COMPANY
What agent could do to change your mind?
They are total lying conmen and i dont want anything to do with them
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Was this helpful? Yes
By: DavidStJames Ltd
Jul 23, 2013
Dear Reviewer

Further to our response to your review (above) dated 6th June 2013, we have not been contacted by you or have received any correspondence from anyone matching your description of events. We therefore have no choice but to either think that your complaint has now been resolved or this review was a fake from the start. We have had many reviews added on this site from competitors and they all seem to be written in a similar fashion, using the same words and are almost duplicates of each other. We hope this was not one of them.

If your query still remains outstanding please do not hesitate to contact us.

Kind regards

DavidStJames Ltd
By: DavidStJames Ltd
May 22, 2013
Dear Reviewer

We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could please forward your complaint to our customer service department ( we assure you this will be looked into in detail. Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it never happens again. And if possible we want to try and remedy the problem with you. Please be assured that all customers are important to us: we do review feedback from both tenants and landlords alike. And we wish to reassure you that we do not adopt an approach of 'money matters first.' We look forward to hearing from you.

Kind regards
DavidStJames Ltd

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David St James

447 Roman Road Bow Tower Hamlets, London
Greater London
E3 5LX

0208 980 8172

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