Chancellors promised that they would manage the tenancy of my flat. They take their money and then do nothing to earn it. The property was wrecked and they washed their hands of any responsibility. What do they get paid to do? They believe the tenant has all the rights - rights to privacy - rights to stay until end of lease - even when they have broken all the tenancy agreement rules. They were nothing less than useless.
What agent could do to change your mind?
they could have refunded the cost of the renovation of the flat