Hatched
Dunstable, LU5
4.6/5, 240 reviews
91% recommended
81% sales valuation accuracy
89% sales fee satisfaction
50% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

Online estate Agents: Sell My home Today | Hatched.co.uk

“We sold using Hatched, achieving full asking price within a ......”

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May 15,2013
Minithumbup
By: 'Alan'
May 15,2013
0 people found
this helpful
We sold using Hatched, achieving full asking price within a month. The info pack and photos were excellent and we had regular communication, either by phone or email. All staff I spoke to were polite and helpful and willing to take instruction from me regarding negotiation with prospective buyers.The big bonus of course is that it has cost me a tenth of what I would have paid to a high street agent. Highly recommended indeed!
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Opening Hours
Address

Hatched
1st Floor, Houghton Place, Arenson Way
Dunstable
Bedfordshire
LU5 5UL
0333 999 7699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 81% 89% £23,500 £2,735,000
Lettings 50% 67% £695 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 0 2 209 9 1 0 4 10
Areas covered
  • England
  • Wales
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Rankings
Latest Properties

No Properties

“Fantastic, couldn't have been better!Fantastic! Couldn't have been better. ......”

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Dec 15,2017
Minithumbdown
By: 'Chris'
Dec 15,2017
0 people found
this helpful
Fantastic, couldn't have been better! Fantastic! Couldn't have been better. We used Hatched to sell our West London flat with the mentality of if I use my computer and phone to order cabs and food, and only search for properties online why not use an ...
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“Would AVOID at all cost!! Unprofessional, inexperienced staff with little ......”

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Aug 28,2017
Minithumbdown
By: 'Sam'
Aug 28,2017
1 people found
this helpful
Would AVOID at all cost!! Unprofessional, inexperienced staff with little knowledge of local market. Don't care much for their customers, simply chasing a sale. Marketed my property at the price and package suggested by the agent. Communication was dreadful and vetting of potential buyers non ...
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Comment on agent fees
good, but don't do much work.
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“Dealing with Hatched has been one of the most stressful ......”

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Jun 26,2017
Minithumbdown
By: 'Joolsg'
Jun 26,2017
4 people found
this helpful
Dealing with Hatched has been one of the most stressful experiences I have ever had the misfortune to encounter. I registered as a prospective Landlord after losing my Mother and making the decision to rent out her property as I felt I wasn't ready to ...
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Comment on agent fees
Good for me bad for the tenant (as it stands at the moment but we'll see) very expensive for the tenant !
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“There should be an option for ZERO stars.Never, ever, ......”

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Mar 30,2017
Minithumbdown
By: 'Horrified'
Mar 30,2017
5 people found
this helpful
There should be an option for ZERO stars. Never, ever, ever, ever use this company. Bad points: Never return calls. Don't return emails. When you do finally get hold of someone you are promised an immediate call-back - this never happens. Initial advert full of ...
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Comment on agent fees
Cheap
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“Hatched.co.uk offered us a great price to sell ......”

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Mar 14,2017
Minithumbdown
By: 'FirstTimeSeller'
Mar 14,2017
1 people found
this helpful
Hatched.co.uk offered us a great price to sell our home, and we did save about 50% of the price vs a traditional estate agent, but unfortunately the service left a lot to be desired! The initial meeting was informative and helpful, and the representative ...
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Comment on agent fees
Fees were well priced.
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“I was persuaded by the price, but don't be fooled, ......”

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Mar 06,2017
Minithumbdown
By: 'hatchedcouk'
Mar 06,2017
3 people found
this helpful
I was persuaded by the price, but don't be fooled, it really is not worth it. They do not return calls, do not provide all elements of the packages they offer, ignore complaints and threaten you with taking your property off the market and issuing ...
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“I used 3 different estate agents to try and sell my ......”

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Jan 24,2017
Minithumbup
By: 'Chris'
Jan 24,2017
0 people found
this helpful
I used 3 different estate agents to try and sell my house. The last would have cost me £9k in fee's. I felt that for £9,000 I should get more than photos taken in 20 mins, a 4 page laminated leaflet and a 20 year old rep walking people around ...
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Comment on agent fees
Fee's were not the best, they are in the middle but it's worth paying because they are up-there in how they handle the leads.
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“We were trying to view a couple of properties through ......”

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Jan 07,2017
Minithumbdown
By: 'Truthfairy'
Jan 07,2017
1 people found
this helpful
We were trying to view a couple of properties through Hatched, they sent us SMS confirmation about timing and then few days later we received another text with different time and day - not explanation, no phone call , just an automatic message. I called to ...
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“After apartment viewing, I was waiting for the feedback more ......”

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Nov 15,2016
Minithumbdown
By: 'Dmytro'
Nov 15,2016
0 people found
this helpful
After apartment viewing, I was waiting for the feedback more than 4 days. During this time I did not receive any calls from the agency. I called them a couple of time and every time I heard - please wait and someone will call you back, ...
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“I used Hatched after hearing from a friend (of a ......”

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May 31,2016
Minithumbup
By: 'Bungalow'
May 31,2016
0 people found
this helpful
I used Hatched after hearing from a friend (of a friend) who recommended their service - which was good & helpful Although I only had one viewing with no other interest the sale did go through; I too was sceptical, but it worked :)...
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Comment on agent fees
fair for the work it entailed
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“It took me a while to decide upon an agent ......”

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May 04,2016
Minithumbup
By: 'JD1983'
May 04,2016
0 people found
this helpful
It took me a while to decide upon an agent to sell my flat. I wanted to try the online agents and I'm really glad I chose Hatched. Neil was polite and courteous but also knowledgeable. A friendly face and voice on the phone during ...
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Comment on agent fees
Fees were great, ‚£695 up front - you still pay if it doesn't sell. Saved me at least ‚£1500.
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“They came and did the pictures, floor plan and put ......”

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Apr 26,2016
Minithumbup
By: 'Ronni'
Apr 26,2016
0 people found
this helpful
They came and did the pictures, floor plan and put the sign up the next working day after we registered. Their viewing system is very easy, you get texts and emails, they answer emails quickly and it is generally easy to get to speak to ...
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Comment on agent fees
Good, you save a lot .
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“I had read about Hatached in one of the forums ......”

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Apr 11,2016
Minithumbup
By: 'Mrs'
Apr 11,2016
0 people found
this helpful
I had read about Hatached in one of the forums on the Money Saving Expert website - the whole process was straightforward and put me at ease. I liked I was visited in my home to discuss my home sale requirements and for someone to ...
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Comment on agent fees
Agents fees were very affordable, it was very clear what what included in package and having a range of paymemt options was great. I paid all my fees up front, so I had the best deal -approx ƒâ€š‚£600
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“Absolutely recommend Hatched. Photos were great and I had the ......”

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Feb 19,2016
Minithumbup
By: 'Mr'
Feb 19,2016
0 people found
this helpful
Absolutely recommend Hatched. Photos were great and I had the final say in which ones to use. Sold my house in 1 week!...
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Comment on agent fees
Excellent and several options to choose from. By paying their upfront flat fee I saved at least ‚£1000
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“We had valuations from both a traditional 'high street' estate ......”

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Feb 10,2016
Minithumbup
By: 'Great'
Feb 10,2016
0 people found
this helpful
We had valuations from both a traditional 'high street' estate agent as well as Hatched. There was no discernible difference in market knowledge, and I liked the simple and honest approach given to us by Phil, so we chose Hatched. The pricing was clear, professional ...
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Comment on agent fees
Great selection of transparent pricing options, no hidden extras, no drawbacks, just a really cost effective way of selling a house!
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“It took Hatched just an hour and a half to ......”

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Feb 05,2016
Minithumbup
By: 'Jan'
Feb 05,2016
2 people found
this helpful
It took Hatched just an hour and a half to sell our house - that was the length of time set for an Open House and at the end of that short period we had three offers, one just below, one at, and one above ...
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Comment on agent fees
Excellent
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“We were initially concerned about the prospect of using an ......”

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Feb 05,2016
Minithumbup
Magdalena
By: 'Steven'
Feb 05,2016
1 people found
this helpful
We were initially concerned about the prospect of using an online agent. However, after comparing costs with local estate agents we decided to use Hatched. I have never regretted the decision. The viewings were all booked online with a well-managed system. Most impressive however was ...
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Comment on agent fees
Very reasonable. We saved a considerable amount while receiving excellent customer service.
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“I have recently sold my property using Hatched Estate Agents, ......”

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Jan 15,2016
Minithumbup
By: 'S'
Jan 15,2016
1 people found
this helpful
I have recently sold my property using Hatched Estate Agents, really impressed from the outset of instructing them online. Martin Tune visited my property and spent a good length of time discussing the property, taking lots of good quality pictures and discussing valuations. Brilliant use ...
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Comment on agent fees
Excellent upfront fees package, massive saving compared to high street agents
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“This was my first experience of selling a house so ......”

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Jan 12,2016
Minithumbup
By: 'Catherine'
Jan 12,2016
0 people found
this helpful
This was my first experience of selling a house so I do not have anything to compare it with, but overall I was extremely impressed by the efficiency and professionalism of Hatched. I have already recommended Hatched to other people and will definitely be using ...
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Comment on agent fees
Very good value for money. I opted for the split package and paid ‚£295 up front and ‚£595 on completion.
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“Although selling our property with hatched wasnt smooth sailing & stress ......”

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Dec 29,2015
Minithumbup
By: 'steven'
Dec 29,2015
0 people found
this helpful
Although selling our property with hatched wasnt smooth sailing & stress free & i had to chase things up i would not swap the experience with the experiences iv had with at least 7 top named high street agents.Hatched didnt help with valuation at all & updates which ...
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Comment on agent fees
We estimated at least a ‚£3000 saving from selling our property with with hatched.
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“I never thought I would be writing a recommendation for ......”

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Dec 16,2015
Minithumbup
By: 'R'
Dec 16,2015
1 people found
this helpful
I never thought I would be writing a recommendation for an Estate Agent but the service from Hatched warrants it. The pricing structure has changed since we completed, but we were on the equivalent of the £595 upfront current deal. That's a huge saving compared to ...
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“Used Hatched to see my property, the cost was fair ......”

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Dec 16,2015
Minithumbup
By: 'Aimee'
Dec 16,2015
0 people found
this helpful
Used Hatched to see my property, the cost was fair and the customer service was great. Very helpful and easy to contact, would highly recommend them to anyone....
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Comment on agent fees
The fees were the cheapest around the area, great!
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“You get exactly what you pay for with Hatched. You ......”

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Dec 09,2015
Minithumbdown
By: 'Katy'
Dec 09,2015
0 people found
this helpful
You get exactly what you pay for with Hatched. You pay less but due to this you lose the customer service and personal touch. I also feel because you have paid front they have their money â‚€‚“ there is no incentive for them to help you ...
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Comment on agent fees
Who knows about the valuation as no one came out to value just asked us what we wanted to put it up for
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“Hatched have been brilliant and we have been so glad ......”

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Nov 17,2015
Minithumbup
By: 'Karen'
Nov 17,2015
0 people found
this helpful
Hatched have been brilliant and we have been so glad that we decided to use them. Phil did a great job of taking the photos and guiding us on the valuation, and we had a buyer on the 3rd viewing. The booking system works really ...
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Comment on agent fees
good value for the outstanding service and full coverage on all the major search engins
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“Adam visited and explained the process very clearly. james came ......”

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Nov 03,2015
Minithumbup
By: 'Graham'
Nov 03,2015
0 people found
this helpful
Adam visited and explained the process very clearly. james came a few days later and took all the photographs. Then it was put on Rightmove etc. Three viewings and a week later and we had an offer which we negotiated and agreed. After that it ...
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Comment on agent fees
Very competitive.
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“Excellent communication between all parties by text and phone at ......”

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Oct 26,2015
Minithumbup
By: 'Mrs'
Oct 26,2015
0 people found
this helpful
Excellent communication between all parties by text and phone at all hours, facilitated a very quick sale and good before and after sale service. Excellent photos were taken by Damian who arrived promptly and dealt professionally with all details. Good experience all round and at ...
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Comment on agent fees
4 good options to choose from.
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“As a tenant, you are given absolutely no customer service ......”

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Sep 28,2015
Minithumbdown
Jasvinder
By: 'A'
Sep 28,2015
2 people found
this helpful
As a tenant, you are given absolutely no customer service by Hatched, all they care about is the landlord. It takes at least 5 telephone calls (on a very good day) to get anything done by the seemingly very incompetent staff there. Who seem like they ...
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What agent could do to change your mind?
See review for details
Attached Filesnbsp;
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“Hatched provided a very professional service and were extremely helpful ......”

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Sep 22,2015
Minithumbup
By: 'Chris'
Sep 22,2015
0 people found
this helpful
Hatched provided a very professional service and were extremely helpful at all stages of the sale. I saved about £4,000 compared with the best estimate I received from a conventional high street Estate Agent working on commission. I wouldn't hesitate to use Hatched again....
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Comment on agent fees
Very reasonable compared with a commission based EA.
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“From the beginning my experience of Hatched was poor. I ......”

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Aug 26,2015
Minithumbdown
By: 'Milktree'
Aug 26,2015
1 people found
this helpful
From the beginning my experience of Hatched was poor. I was taking over the tenancy of a friend who's tenancy was coming to an end. Everything was agreed months in advance and all the relevant checks carried out. We were told that everything was find ...
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What agent could do to change your mind?
Better communication. Honest communication. Resolving issues in a timely manner. Explaining fees. Not making so many mistakes. Sticking to their own terms and conditions
Attached Filesnbsp;
Comment on agent fees
Had the flat been in a good state this would have been a fair price
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By: James
Aug 26, 2015
View all comments (1)
I would like to respond by saying the following in regard to the above points; We do have to complete thorough checks on any tenant moving in to one of our properties. Depending on the individuals concerned this can take varying amounts of time, dictated by how quickly the referee's respond to requests and whether guarantors were required. This can be a frustrating time if this takes longer than expected but it is obviously a necessary procedure we have to go through for the sake of our landlor ...

“It is when you recieve your completion statement that you ......”

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Aug 24,2015
Minithumbup
By: 'Starmaiden'
Aug 24,2015
0 people found
this helpful
It is when you recieve your completion statement that you realise the beauty of Hatched. They do the job for a fraction of the price of other Agents and are just as good. Of particular note were the photos we had done to market our ...
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Comment on agent fees
Exceptional Fees for an Excellent Service
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As members of the Property Ombudsman, we adhere to their complaints procedure.
Last updated at 4:08 PM 22/07/2016 by allAgents

Awards won by Hatched, Dunstable LU5 5UL



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