I used theydons once as I had found their details on rightmove. They seemed to be a fairly reputable company. Throughout my dealings with them it became clear they were hungry for their commission and would go to any lengths to guarantee their commission was in the bank. They aren\'t afraid to lie and take advantage of vulnerable people, and their lack of ethics and customer care is absolutely ludacris. All estate agents should have basic training as property transactions are the biggest expenses we will make and it is essential to have a duty of care to all parties involved. If I could turn back time I wuld never have contacted Theydons as they are unprofessional and it would have saved me enormous amounts of stress.
What agent could do to change your mind?
Treating all clients fairly, showing honesty and integrity.
Having a little bit of professionalism in their approach.