We came to Lords having tried another agent who failed to secure a sale. We were impressed from the start by Lord\'s efficiency and attentiveness. We liked their transparent pricing scheme and potential for earning a bonus rate should a higher price be achieved. From the start of the marketing we have enjoyed prompt, constructive feedback and updates. Since initial contact with Rupert and occasionally Guy we have dealt mainly with Stuart Baker. Stuart has responded promptly to our requests, has liaised seamlessly with the purchaser and provided timely updates. Stuart has even helped us to find a home for our unwanted white goods, surely a service above and beyond the call of duty. We remain very grateful and thankful for their services at what is inevitably (for us at least) a stressful time for all.