After an unsuccessful month of flat hunting online and in other local estate agents (who would give us a business card and ask us to call back next week....) my parter and I happened to stumble upon Hotblack Desiato on a Saturday morning stroll around Camden. Not only was Jess extremely friendly and approachable, but when talking about our property requirements she was very proactive, grabbed the keys to a couple of flats and asked if we wanted to see them right then! She took us to see two flats, both of which were absolutely lovely. She was very knowledgeable about both properties and extremely helpful. We fell in love with property #1, and after an extremely easy week of filling in a couple of forms and undergoing the reference check, both Jess (and Josh) had got everything sorted for us to move in only two weeks after we first visited Hotblack. It was the easiest move either of us have ever done. We couldn\'t be happier with the help and service that Jess and everyone at Hotblack Desiato have provided to a new couple to London. We really couldn\'t recommend them enough!