Really disappointed with their service. Had a booking to view a property, which we even confirmed two days before the viewing and were given the door number of the property. When we came to view two days later, nobody turned up. We contacted them within a few minutes and they said, as the booking hadn\'t been confirmed, they hadn\'t sent someone.
You would think that even if one of their staff made a clerical error and didn\'t note down that the booking was confirmed, an agent that charges more than nearly all other local letting agencies could have called us to confirm if they hadn\'t heard from us!