The experience dealing with Grants has been very positive. Emma is not a "pushy" letting agent as we found when enquiring about other properties from different agents. She very quickly understood our requirements, and matched us to an ideal property. Emma maintained communication throughout the process and kept us informed of what was happening at all times and although our application was not as straight forward as others we were very pleased with the service and professionalism, and would highly recommend Grants to others. We are delighted with our new place.