I have been renting in the E14 area for many years now and Franklyn James has offered the best customer service to date. When I first sent a request for a property I got a very quick call back from Anna and was booked in for viewings the same evening. Anna was very professional and informative and answered all my questions. I decided to make an offer on one of the flats which was all agreed the same day. Everything went smoothly and we moved in 2 weeks later. I would recommend Franklyn James to anyone who wants a hassle free process.