Truly awful experience with Barnard Marcus Sutton office. They recommended a tenant, who paid no more rent after moving in. He changed the locks. Barnard Marcus were a complete let-down, and offered no support or help. We eventually got him evicted through our own efforts. The flat is uninhabitable. Barnard Marcus have been wholly unprofessional, and utterly useless, and clearly did not carry out sufficient reference checks.
This is a precis of a very long-winded and appaling experience. Steer well clear!!!!
What agent could do to change your mind?
Provide even a glimmer of a professional service!!!!!!