My wife and I have lived in the rented property for the last 19 months. Terence has been our contact person at Winkworth\'s from day 1. Terence is a great guy, extremely professional and friendly. If we have any specif requests or requirements such as minor repairs he will get back to us very promptly with requests for access and information relating to what has been done. We have lived in literally 5 rented properties over the last 5 years with various different agents and these guys are head and shoulders above the rest and Terence is a sterling example of the company.I recommend Terence 110%!!!