Been to the Hazel Grove Branch a couple of times and every time I have had terrible service from the stroppy woman that works there! Always talking to other members of staff then when she does actually give me the time of day, she acts like she is doing ME a favour!! Avoid this branch (or just her) like the plague!!
What agent could do to change your mind?
Get rid of Miss Stroppy! Or at least discipline her for her poor customer service!