Outlook have always offered sound advice, provided a professional service and dealt with all matters with the minimum of fuss. My recent lettings have been handled impecably by Toby Saunders. Toby provides a single point of contact and lets you know who to contact as an alternative if he is away. On one occasion when a tenant was late checking out, Tiffany kept the office open for four hours after the normal closing time to ensure that the handover was carried out correctly. I cannot fault the level of service offered by Outlook or any of their Staff.