They aren\'t like any other estate agents I\'ve known, and I\'ve known a great many in the past 25 years. Apart from their passion for the local housing stock, they have a warmth and patience and understanding second to none. There is no rushing or even cajoling you, they just let you go through the rollercoaster of emotions involved in moving house, kindly. When in the end I refused the asking price offer they achieved for me, in favour of staying put, they were outstandingly forgiving! No reproach, no curtness, just more warmth and laughter and acceptance. I would never go to any other estate agent again. Never.