I lived in Samara Plaza a couple of years ago. My flat was infested with cockroaches (most of the building is!) and the staff and owners wouldn\'t do anything about it insisting that there are no cockroaches in the building.
During one Bank Holiday weekend, the rubbish chute on our floor got blocked, therefore people would leave their rubbish bags in the corridor. It got so bad, that we had to jump over a stack of rubbish bags to get to the flat and the staff wouldn\'t do anything about it since it was Bank Holiday weekend!
The girls who used to work in the downstairs office were incompetent and rude, the owners are not better. They should be ashamed of themselves.
Samara\'s "deposit reward scheme" (or whatever it\'s called!) is a one big scam and basically you will never get your money back.
When I moved out from that dump after a few months I received an invoice for cleaning the flat even though I left it cleaner than it actually was when we moved in (don\'t expect to move into a clean flat when you sign a contract, in fact, don\'t expect anything).