William has been very helpful in finding me some chinese students for my house.
The issue with the previous tenants having scratched the floor badly however is still unresolved
I have been in contact now 8 times with customer services to have the repair done prior to the new tenants moving in. eventually i had to arrange my own contractor.
i am hoping to be given the cost to repair in full from the old tenants dep as they have accepted full responsibility for the damage