Dawsons Estate Agents
Swansea, SA1
1.2/5, 6 reviews
0% recommended
50% sales valuation accuracy
50% sales fee satisfaction



Property Features


“I would not touch dawsons as a tenant as far ......”

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Apr 22,2013
Minithumbdown
By: 'Felicity'
Apr 22,2013
4 people found
this helpful
I would not touch dawsons as a tenant as far as I could throw them! The man I dealt with was rude and patronising. When I moved into the premises the previous tenants had left things like pots and pans (all in good working order), yet when I left they threatened to charge me to remove the items. I was charged with a cigarette burn on the underside of the sofa despite me not smoking and never allowing anyone to smoke in the house. The sofa must have been more than twenty years old and was battered beyond repair, I reported this yet nothing was done about it, I reported mould and damp, yet nothing was done about it.

I don't have a good word to say about them.

Avoid at all costs
What agent could do to change your mind?
Actually helped my case more and not taken ‚£200 off me which I genuinely didn't deserve.
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Opening Hours
Address

Dawsons Estate Agents
11 Walter Road
Swansea
West Glamorgan
SA1 5NF
01792 646060

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 50% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 4 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
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Latest Properties

No Properties

“Sellers, if you have a property in Swansea t......”

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Sep 19,2023
Minithumbdown
By: 'Buyer'
Sep 19,2023
0 people found
this helpful
Sellers, if you have a property in Swansea to sell then I'd seriously think of putting it with another agent. I've tried countless times to make an appointment to see three different houses. This agent takes an average of 4 days to answer an email and ...
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“They are one of the worse companies I ever be......”

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Nov 25,2020
Minithumbdown
By: 'Anna'
Nov 25,2020
1 people found
this helpful
They are one of the worse companies I ever been. Rent a property through them, every time we had a problem they took ages to reply and I needed to call them five times until someone will do something( simple example we had rats or ...
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“Everything is fine until they get a deposit (......”

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Nov 18,2019
Minithumbdown
By: 'M'
Nov 18,2019
0 people found
this helpful
Everything is fine until they get a deposit (hidden letting fee) from you but after that they don't answer your messages and make it harder for you. They use a platform called goodlord however the messages go direct to Dawsons and they play with you ...
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“Massive Avoid...”

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Feb 19,2019
Minithumbdown
By: 'AVOID'
Feb 19,2019
2 people found
this helpful
Instructed Dawson's to rent my property in Swansea. I sourced a tennant myself who wanted to rent my property but just before signing a lease pulled out. 2 months later I had a debt collection agency phoning me for a fee owed to Dawson's for apparently ...
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Comment on agent fees
Terrible
Was this helpful? Yes
By: Joanne Summerfield-Talbot
Feb 20, 2019
View all comments (1)
Thank you for sharing your feedback and am sorry we did not meet your expectations. We always strive to deliver the best experience as per our Gold star award on Feefo. However, I am at loss to understand your grievance on this occasion. You instructed us to market your property and duly signed our sole agency contract, shortly after we received an offer for your property, of which was relayed to you and you duly accepted. Consequently, we sent out our Heads of Terms are per normal procedures ...

“The main reason for the poor review is how this ......”

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Dec 05,2014
Minithumbdown
By: 'Pobin'
Dec 05,2014
2 people found
this helpful
The main reason for the poor review is how this agent deals with tenant deposits. Basically, all other agents I've dealt with secure the tenants deposit with the appropriate authority regardless of whether the landlord is on a full management or finders only scheme. Having ...
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“I would not touch dawsons as a tenant as far ......”

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Apr 22,2013
Minithumbdown
By: 'Felicity'
Apr 22,2013
4 people found
this helpful
I would not touch dawsons as a tenant as far as I could throw them! The man I dealt with was rude and patronising. When I moved into the premises the previous tenants had left things like pots and pans (all in good working order), ...
read full review
What agent could do to change your mind?
Actually helped my case more and not taken ‚£200 off me which I genuinely didn't deserve.
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:05 AM 31/08/2018 by Lorraine

Awards won by Dawsons Estate Agents, Swansea SA1 5NF



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