Apr 19,2013
By: 'hanna21'
Apr 19,2013
6 people found
this helpful
Do not touch these people with a bargepole. They rarely dealt with any maintenance issues we had, ignored our complaints, were condescending and rude on the phone whenever we rang and then told our landlord we were difficult tenants.
Was this helpful? Yes
By: Hayley Norfolk
Aug 09, 2013
Hello Hannah. I am sorry to read your review regarding the issues you had whilst renting via ourselves. It is my intention that all clients have a positive experience. The vast majority of feedback is very positive regarding our service and so comments such as yours are taken very seriously. I would welcome direct contact from you so that I can find out more about the specific issues you had so that I can investigate further. At this point I would to apologise for any inconvenience or upset you feel any of my staff have caused you. Best wishes Hayley Norfolk - Director.

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Rosedale Letting Specialists

12 North Street Bourne
PE10 9AB

01778 420011

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