We contacted Madison Oakley initially as Carey had sold us our property 3 years ago whilst branch manager of another estate agent. Our experience was positive so sought him out at his new venture. To ensure we followed the recommended procedure (recommended by MO actually!) we instructed other agents to undertake a valuation and outline their services. The services and valuations with other agents didn\'t sit with what we expected or wanted and our initial thoughts that MO were the agent for us were confirmed.
Right from the start Carey was detailed and honest and told us exactly where we stood. We needed to know how to best set our offer in the market and be realistic about what we could get, not be undersold or be flattered with inflated prices - we got that with Carey\'s knowledge and experience of the area.
A professional marketing technique and realistic advertising price led to interest on the first day of marketing and after multiple viewings we had an offer 2.5 weeks later - far quicker than we could have ever expected, especially during the snow!
Willum negotiated the offer to get a result we were really happy with and has managed our sale process with regular updates and advice along the way and controlling the required communications between all parties including solicitors. No chasing required, he really made the effort to keep us in the loop and guide us as first time sellers. No question felt too stupid!
They go beyond the call of duty to ensure both seller and purchaser are happy, I know Sarah recently helped our purchaser to get her where she needed to be in advance of completion too.
We have been really impressed with the effort and customer service, I can\'t see us going to any other agent were we to move again.