London, SE16
4.8/5, 90 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction

“Super Agent...”

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Nov 20,2024
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Kenrick
By: 'Masud Rashid'
Nov 20,2024
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Overview of Performance
Kendrick Brown has consistently demonstrated exceptional leadership and management skills at JS Management. His ability to navigate complex challenges while maintaining a positive work environment is commendable. Kendrick's strategic thinking and proactive approach have significantly contributed to the success of various projects, making him an invaluable asset to the team.

Leadership Qualities
Kendrick exhibits strong leadership qualities that inspire his colleagues. He fosters collaboration and encourages open communication, which enhances team dynamics. His approachable demeanor makes it easy for team members to seek guidance, ensuring that everyone feels supported in their roles. Kendrick's ability to motivate others is evident in the increased productivity and morale within the team.

Project Management Skills
One of Kendrick's standout attributes is his project management expertise. He effectively prioritizes tasks and allocates resources efficiently, leading to timely project completions. His attention to detail ensures that all aspects of a project are thoroughly considered, minimizing risks and maximizing outcomes. Kendrick's adeptness at managing multiple projects simultaneously without compromising quality is particularly impressive.

Problem-Solving Abilities
Kendrick possesses excellent problem-solving skills. He approaches challenges with a calm and analytical mindset, allowing him to identify solutions quickly. His experience enables him to foresee potential issues before they escalate, demonstrating his foresight and strategic planning capabilities. This proactive stance not only resolves immediate concerns but also contributes to long-term improvements in processes.

Commitment to Professional Development
Kendrick shows a strong commitment to personal and professional growth, both for himself and his team members. He actively seeks out opportunities for training and development, encouraging his colleagues to enhance their skills as well. This dedication not only improves individual performance but also elevates the overall competency of the team.

Conclusion
In summary, Kendrick Brown is an exemplary manager whose contributions have greatly benefited JS Management. His leadership, project management skills, problem-solving abilities, and commitment to development make him a key player in driving the organization forward. I highly recommend Kendrick for any future endeavors he may pursue within or outside of JS Management.
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Opening Hours
Address

JS Estate Management
1A Rotherhithe New Road,
Rotherhithe,London
Greater London
SE16 2AH
0207 183 8335

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £170,000 £550,000
Lettings 96% 96% £825 £4,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 2 44 2 2 0 5 1 9 2
Areas covered
  • SE16
  • London
  • E2
  • Cambridge
  • E14
  • Nationwide
  • SE8
  • E1
  • SE10
  • E3
  • SW11
  • SW4 8BQ
  • E3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA DPS TDS SAGEagent My deposits scheme
Latest Properties

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“Helen is a very honest, friendly and knowledg......”

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Nov 27,2024
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Helen
By: 'Jack'
Nov 27,2024
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Helen is a very honest, friendly and knowledgeable person who was immensely helpful with my property search. Thank you, Helen!...
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“Helen is a very honest, knowledgeable and fri......”

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Nov 27,2024
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Helen
By: 'Jack'
Nov 27,2024
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Helen is a very honest, knowledgeable and friendly person who was extremely helpful with my property search. Thank you, Helen!...
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“My experience with JS Estate Management...”

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Nov 26,2024
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Helen
By: 'Alessandro'
Nov 26,2024
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My experience with JS Estate Management is positive. They are professional, friendly and responsive. Would definitely recommend....
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“Super Agent...”

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Nov 20,2024
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Kenrick
By: 'Masud Rashid'
Nov 20,2024
0 people found
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Overview of Performance Kendrick Brown has consistently demonstrated exceptional leadership and management skills at JS Management. His ability to navigate complex challenges while maintaining a positive work environment is commendable. Kendrick's strategic thinking and proactive approach have significantly contributed to the success of various projects, ...
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“Greatly servied, very gentle and nice to cust......”

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Nov 14,2024
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Mohammed
By: 'Jung'
Nov 14,2024
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Greatly servied, very gentle and nice to customers. Thank for offering me a great deal....
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“Helen is a very motivated, straight forward &......”

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Nov 06,2024
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Helen
By: 'Mo'
Nov 06,2024
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Helen is a very motivated, straight forward & kind hearted agent to work with. Gets straight to business & is great at what she does....
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“Poor customer service after receiving your money....”

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Oct 08,2024
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Kenrick
Mohammed
By: 'Funmi'
Oct 08,2024
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Terrible experience. Fraudulent and incommunicado when we demanded deposit l...
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By: js estate management
Oct 08, 2024
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you did not serve the landlord sufficient notice to vacate, you did not pay us rent and you just left as your airbnb business did not do well. ...

“I wanted to take a moment to share my positiv......”

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Oct 04,2024
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By: 'leydy yohana hoyos-villa'
Oct 04,2024
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I wanted to take a moment to share my positive experience with JS Estate Management. They have been incredibly helpful throughout the process, providing excellent support and guidance. I wholeheartedly recommend their services to anyone in need of estate management assistance. Their professionalism and dedication ...
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“Very competent and amazing customer service. ......”

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Oct 04,2024
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Mariam
By: 'Mizan - MX Estates LTD'
Oct 04,2024
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Very competent and amazing customer service. Always go above and beyond to exceed expectations....
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“Had a chance to speak to Helen about a proper......”

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Sep 26,2024
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Helen
By: 'Anil'
Sep 26,2024
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Had a chance to speak to Helen about a property her approach was very professional and superb...
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“Been using these guys since the start of this......”

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Sep 25,2024
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Sushel
By: 'Shah'
Sep 25,2024
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Been using these guys since the start of this year. So far they've been great. From refurb to getting the right tenants then to paying the rent on time - few hiccups managed to resolve them at ease. Have nothing buy praise from them so ...
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“A very easy going and professional agent, Mo ......”

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Sep 24,2024
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Mohammed
By: 'SYED BARRY'
Sep 24,2024
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A very easy going and professional agent, Mo is a star...
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“Helen is very patient, nice and helpful.She......”

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Sep 23,2024
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Helen
By: 'Lee'
Sep 23,2024
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Helen is very patient, nice and helpful. She is really responsive!...
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“Gives you a one to one attention Reliable O......”

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Sep 20,2024
Minithumbup
By: 'Tom'
Sep 20,2024
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Gives you a one to one attention Reliable Often willing to assist Leaves you satisfied...
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“Good response and patient agent in negotiatio......”

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Sep 20,2024
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Mohammed
Mohammed
By: 'Nathan'
Sep 20,2024
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Good response and patient agent in negotiation process. Nice attitude...
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“The service attitude from start to finish was......”

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Mohammed
By: 'Victoria'
Sep 20,2024
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The service attitude from start to finish was very good and responsible!...
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“Amazing Customer service, straight to the poi......”

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Sep 19,2024
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Helen
By: 'BRUNO'
Sep 19,2024
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Amazing Customer service, straight to the point no time wasting, very hard to find a honest and straight Forward estate agent as such, Thank you for your service helen...
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“Helen has been great help with my property se......”

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Sep 19,2024
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Helen
By: 'Marina'
Sep 19,2024
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Helen has been great help with my property search and secured me a property very smoothly and quickly....
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“My experience working with Kenrick and his te......”

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Sep 19,2024
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Kenrick
By: 'Adam'
Sep 19,2024
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My experience working with Kenrick and his team has been really positive. He is very helpful and responsive and would definitely recommend working with him for sure!...
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“Very good service! Extremely prompt to respon......”

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Sep 19,2024
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Mohammed
By: 'L. Kamal'
Sep 19,2024
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Very good service! Extremely prompt to respond! Clear and precise regarding the contract terms!...
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“Review...”

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Aug 30,2024
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Mohammed
By: 'MOHAMMED'
Aug 30,2024
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Amazing service! Very friendly and has helped me a lot!...
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“Mo from JS Estates was brilliant...”

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Aug 30,2024
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Mohammed
By: 'Elliot'
Aug 30,2024
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Mo from JS Estates was brilliant for helping me and my partner find our first home in London. Kept in constant contact so that we could ask any questions we needed and was happy to call at any time, he couldn't have been more help....
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“Was on the hunt for a property and came acros......”

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Aug 25,2024
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Mohammed
By: 'Hamzah'
Aug 25,2024
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Was on the hunt for a property and came across a property I was interested in on the website. Gave a quick phone call regarding it and was answered by Mohammad, he was really helpful from start to finish, answered all the questions I needed ...
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“Js estates are very helpful especially mohamm......”

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Aug 24,2024
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Mohammed
By: 'Ahmed'
Aug 24,2024
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Js estates are very helpful especially mohammed who helped me buy a house...
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“The top Agent at JS estates, Fast delivery an......”

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Aug 20,2024
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Mohammed
By: 'Jahan Khan'
Aug 20,2024
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The top Agent at JS estates, Fast delivery and quick service...
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“Hard working professionals with good rate and......”

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Aug 15,2024
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By: 'zhiyong zhou'
Aug 15,2024
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Hard working professionals with good rate and customer care in mind...
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“Best agents ever!...”

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Aug 15,2024
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Mohammed
By: 'Alina'
Aug 15,2024
0 people found
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Moe helped us find the perfect flat and move in within few weeks time. He accommodated for our working hours and was so thorough when giving the tour of the flat, despite it being late in the evening. He showed us everything in the flat, ...
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“If you're looking to rent privately ask for M......”

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Jul 25,2024
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Mohammed
By: 'Farhana'
Jul 25,2024
0 people found
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If you're looking to rent privately ask for Mohammed Uddin because he found me a property within the same day and I was able to move in by the end of the week. Mohammed helped me so much and made my experience so much easier ...
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“JS Estate made our flat hunt experience quick and easy...”

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Jul 15,2024
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Mohammed
By: 'Celia'
Jul 15,2024
0 people found
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Moe from JS Estate Management was extremely helpful in finding a flat within our budget, and considering our specific needs. He adapted to our working hours when booking the viewings and was super responsive, which made the whole process of finding a flat a lot ...
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Staff picture Mohammed
Staff picture Jagbir
(21)
Staff picture Sushel
(19)
Staff picture Helen
Staff picture Kenrick
Staff picture Mariam
(4)

Landlord Fees

Let only service
8% (inc. VAT), On Completion (Fees are negotiable)

15. FEES
15.1 Introduction Only Service
The following fess are payable by the landlord to us following the introduction of a Tenant who enters into a Tenancy either directly, indirectly or via an introduction from an existing Tenant found by us for so long as the Tenant remains in possession.

(a) Our fee for the Introduction Only Service is 8 % of the total gross rent payable under the entire Tenancy (plus VAT). Full payment is due at the commencement of the tenancy and will be deducted from the initial security deposit and advance rental received by us from the tenant.
(b) Renewals will be charged at 75% of the original lettings fee payable under the tenancy plus VAT. You will be liable to pay JS & Co estate agents Ltd Renewal Commission fees whether or not any Renewal is negotiated by JS & Co estate agents Ltd even if any renewal is negotiated by another agent and even if you do not require JS & Co estate agents Ltd to perform any additional services over and above the intr

Last updated on 24/07/2020, 12:03 PM by sushel miah- managing director


Vendor Fees

Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)

Our commission is a percentage of the sale price of the property (or of the full capital value of the property in the case of an exchange or part-exchange transaction), or where agreed, a fixed commission. Based on the initial asking price shown in Section 1, the actual commission you will pay will be:

a) Sole Agency -

1.5% + VAT which equates to
*+VAT
or a fixed commission of
*+VAT



*This sum is for guidance only. The actual fee will be higher or lower depending upon the eventual selling price.




b) b) Multiple Agency -


2.25 % + VAT which equates to
*+VAT
or a fixed commission of
*+VAT


(a) Tiered Commission - If irrelevant, please ignore this section. The percentage rates shown for tiered fees (if applicable) apply

Last updated on 24/07/2020, 11:51 AM by sushel miah- managing director


Tenant Fees

Tenant Management Service
10% (inc. VAT), On Completion

15.2 Letting and Management Service
(a)Our fee for the Management Service is a further 10% of the total rent payable under the Tenancy (plus VAT) in addition to the
Introduction Service commission as outlined in clause (a) in 16.1, which can be deducted on a monthly basis or upfront in full for the entire Tenancy.

15.3 Tenancy Agreement
(a) Unless we are instructed otherwise, we will use our standard form of Tenancy Agreement, the charge for which is £80.00 (plus VAT). Our standard Tenancy Extensions Agreement is used to renew the Tenancy to an existing Tenant unless otherwise agreed with you at a cost of £75.oo (plus VAT).
(b) If you wish to use an agreement drafted by your own solicitor, please supply us with a draft at least two weeks before the Tenancy is due top commence. There will be an additional administration fee of £125 (plus VAT), for reviewing and familiarising ourselves with your tenancy agreement.

Last updated on 24/07/2020, 12:03 PM by sushel miah- managing director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

JS Estate Management Ltd are committed to ensuring our clients receive the highest standard of service. Whilst we do our best to deliver a first-class service in a professional manner, we appreciate that sometimes issues may arise.

Our complaints procedure has been structured to ensure that any issues are resolved as quickly as possible, and hope all matters are resolved at branch level. Steps to follow in the event you are unhappy with our service:

1. Branch Representative
All initial complaints should be verbally directed to the negotiator or consultant you have been dealing with. Many issues can be resolved informally by discussing the matter with our consultants, who will endeavour to resolve your complaint as soon as possible within 5 working days.

2. Branch Manager
If the complaint is not resolved to your satisfaction, you may then further your complaint in writing to the Branch Manager who will be happy to discuss your case. The Branch Manager will acknowledge your complaint within 3 working days of receipt of your letter and provide you with a full written response within 10 working days.

3. Managing Director
If you are still dissatisfied with the response by our Branch Manager or the way your case has been handled, you may address your concerns in writing to the Managing Director. Your complaint must be sent in writing within one month of the response from the Branch Manager. To thoroughly investigate the issues raised, please state why you are still dissatisfied and what further action you wish JS & Co Estate Agents to take to fully resolve your complaint.

Write to us
Managing Director
JS Estate Management
1A Rotherhithe new road
London
SE16 2AH

Email us
[email protected]

Your letter will be acknowledged within 3 working days of receipt, and following the investigation you may be asked for additional information. A formal written response expressing JS & Co's final view will be sent to you within 15 working days and will include any offer made.

Depending on the nature of the complaint, issues that are particularly complex may take longer to respond. However, we will inform you on the action which will be taken and advise when you can expect a full response.

4. The Property Ombudsman Services
In the event that you are still unhappy with the final response from the Managing Director, you may refer the matter to The Property Ombudsman Services. Details of how to do this are contained online at http://www.tpos.co.uk/index.php and you must refer your complaint within 6 months of the final response. Please note, the Ombudsman will not investigate any complaint that has not followed our in-house complaints process.

Ombudsman Services: Property
PO Box 1021
Warrington
WA4 9FE

Phone: 0330 440 1634
Fax: 0330 440 1635
Textphone: 0330 440 1600
Email: [email protected]
Last updated at 12:27 PM 27/07/2020 by sushel miah

Awards won by JS Estate Management, London SE16 2AH



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JS Estate Management

Branch - London, SE16