I mostly dealt with Jean-Claude within the Earlsfield office while trying to rent a 1-bed in the area. I found Jean-Claude to be very friendly and helpful throughout the process. He listened to what I was looking for and offered me properties worth viewing before they were advertised, which was amazing and frighteningly rare overall in the current lettings market. Jean-Claude was responsive and good at keeping in touch.
There was a big delay finding out when exactly I will have access to the property which was a bit stressful (as I didn\'t actually get confirmation of it until the day before moving in). This was the only thing I wish they had been a bit more on top of, but overall I\'m happy with the experience and the people in the Earlsfield office are nice to deal with.