Suite 7N, Trafford House, Old Trafford, M32
4.7/5, 4226 reviews
91% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Springbok Estate Agents in Manchester

“Very pleased with the service received. Mason......”

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Oct 10,2024
Minithumbup
Mason
By: 'Iain'
Oct 10,2024
0 people found
this helpful
Very pleased with the service received. Mason kept me updated, was friendly and professional. Thank you!
Was this helpful? Yes
By: Springbok Customer Services
Oct 14, 2024
Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your comments with the team as they take great pride in delivering exceptional service. If there's anything else we can do for you, please feel free to contact us. Warmest Regards, Springbok Customer Services

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Opening Hours
Address

Springbok Properties
Chester Street
Old Trafford
Greater Manchester
M32 0RS
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £21,500 £35,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
139 13 16 3 1869 167 1657 99 171 96
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“Well done Springbok!...”

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Nov 04,2024
Minithumbup
Craig
By: 'Brigida'
Nov 04,2024
0 people found
this helpful
Great service from Graig, Hamish and all staff at Springbok Properties. Thank you! 👍...
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“Great Service...”

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Nov 04,2024
Minithumbup
Haden
By: 'Sam'
Nov 04,2024
0 people found
this helpful
I recently had an offer accepted on a house being sold through Sprinbok. The offer was accepted fast. The process was explained well and the entire process was seamless The estate agent named Haden was very helpful and a testament to the role I would ...
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“Quick and easy sale...”

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Nov 04,2024
Minithumbup
Sam
By: 'John'
Nov 04,2024
0 people found
this helpful
Process was quick and easy. Always kept in the loop on progression of sale and marketing. Much easier than estate agent, takes away the stress....
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“I found the communication and expedience refr......”

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Nov 04,2024
Minithumbup
Annie
Callum
By: 'Chris'
Nov 04,2024
0 people found
this helpful
I found the communication and expedience refreshing. I had tried traditional sales methods and even auction without any traction. Would recommend Springbok to anyone needing a sale in a timely fashion....
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“Stress-Free Cash Sale and Great Support...”

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Nov 03,2024
Minithumbup
By: 'Neil'
Nov 03,2024
0 people found
this helpful
I needed to sell my property fast, and Springbok Properties made it happen smoothly. From the initial offer to the final sale, their team was professional and supportive. They took care of everything efficiently and provided a fair cash offer. The communication throughout the process ...
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By: Springbok Customer Services
Nov 04, 2024
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services

“Sold my house in just over a week as promised......”

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Nov 01,2024
Minithumbup
Joe
By: 'Anthony Garrett'
Nov 01,2024
0 people found
this helpful
Sold my house in just over a week as promised, really grateful :)...
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By: Springbok Customer Services
Nov 04, 2024
We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services

“The staff were so friendly and helpful every ......”

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Nov 01,2024
Minithumbup
bethan
By: 'Stacie ittlejohn'
Nov 01,2024
0 people found
this helpful
The staff were so friendly and helpful every time I called. They did everything they possibly could to get my purchase finalised. Bethan is fantastic and is very experienced in her work....
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Was this helpful? Yes
By: Springbok Customer Services
Nov 04, 2024
Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out.
Warm regards, Springbok Customer Services

“Natalie has been amazing all the way. Very pr......”

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Oct 31,2024
Minithumbup
Natalie
By: 'Fotini'
Oct 31,2024
0 people found
this helpful
Natalie has been amazing all the way. Very professional, kept us informed all the time and was very proactive. It was a pleasure liaising with Natalie, she is impressive....
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By: Springbok Customer Services
Nov 01, 2024
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We appreciate you taking the time to leave a review. It’s wonderful to know that our team was able to assist you to your satisfaction. Your comments will be shared with them. Please let us know if we can help with anything else in the future. Warm regards, Springbok Customer Services ...

“Good service, very helpful, good communicatio......”

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Oct 29,2024
Minithumbup
James
By: 'Warren'
Oct 29,2024
0 people found
this helpful
Good service, very helpful, good communication and good overall service...
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By: Springbok Customer Services
Oct 30, 2024
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We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warmest Regards, Springbok Customer Services ...

“Always polite and helpful nothing to much tro......”

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Oct 29,2024
Minithumbdown
Jessica
By: 'Julie'
Oct 29,2024
0 people found
this helpful
Always polite and helpful nothing to much trouble nice to speak to...
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By: Springbok Customer Services
Oct 30, 2024
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Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't hesitate to let us know. Warmest Regards, Springbok Customer Services ...

“Great service...”

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Oct 26,2024
Minithumbup
Marc
By: 'SC'
Oct 26,2024
0 people found
this helpful
Good communication throughout, kept us informed of progress. Friendly and helpful....
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By: Springbok Customer Services
Oct 28, 2024
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Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance. Warm regards, Springbok Customer Services ...

“Springbok is a great agent....”

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Oct 25,2024
Minithumbup
Natalie
By: 'Sarah'
Oct 25,2024
0 people found
this helpful
Springbok is a great agent, they helped us through buying our first property step by step, cleary showed us how the conveyancing process so we understood and explained what we needed to do as first times buyers on anything we were unsure of. I love ...
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By: Springbok Customer Services
Oct 28, 2024
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We appreciate your review and are pleased we could assist you effectively. Your feedback will be passed on to our team, who will be encouraged by your satisfaction. If you ever need further assistance, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Springbok have been very easy to deal with th......”

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Oct 25,2024
Minithumbup
Becci
By: 'Jackie'
Oct 25,2024
0 people found
this helpful
Springbok have been very easy to deal with throughout the process and taken all the stress out of the sale of my property. The house had been empty for some time and been up for sale with various different estate agents to no avail. Springbok ...
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By: Springbok Customer Services
Oct 28, 2024
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Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services ...

“As a first time buyer I was apprehensive abou......”

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Oct 24,2024
Minithumbup
Becci
By: 'Ozzy'
Oct 24,2024
0 people found
this helpful
As a first time buyer I was apprehensive about some online reviews and I must say a little confused throughout the process but both Mason and Becci helped me along. I was apprehensive about the security deposit but Mason did his best to accommodate my ...
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By: Springbok Customer Services
Oct 25, 2024
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We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you have any future inquiries or require further assistance, please do not hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Fast and Effective Sale Process - We viewed t......”

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Oct 24,2024
Minithumbup
Mason
By: 'Buyer'
Oct 24,2024
0 people found
this helpful
Fast and Effective Sale Process - We viewed the property on a Saturday and have our offer accepted by the following Wednesday. Mason did a fantastic job at communicating Springbok's processes, and answered all my questions very comprehensively during our first call. Mason was also ...
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By: Springbok Customer Services
Oct 25, 2024
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Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your comments. If you need any further help, don’t hesitate to reach out. Warm regards, Springbok Customer Services ...

“Great Service...”

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Oct 23,2024
Minithumbup
Hayden
By: 'Gill'
Oct 23,2024
0 people found
this helpful
I had a great and straight forward experience using this company to buy a property. Hayden was a pleasure to deal with, with very prompt responses which is always a plus!...
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By: Springbok Customer Services
Oct 25, 2024
View all comments (1)
Thank you for choosing our services and for leaving us such positive feedback. We're thrilled to have been able to assist you effectively. Your review will be shared with our team, who will be motivated by your kind words. If there's anything else we can do for you, please don't hesitate to contact us. Warmest Regards, Springbok Customer Services ...

“Thank you haden Donovan for been professional......”

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Oct 23,2024
Minithumbup
Hayden
By: 'Ayub'
Oct 23,2024
0 people found
this helpful
Thank you haden Donovan for been professional and transparent Thanks...
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By: Springbok Customer Services
Oct 23, 2024
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Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further assistance, please feel free to get in touch. Warm regards, Springbok Customer Services ...

“Best thing is being kept up to date ....”

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Oct 22,2024
Minithumbdown
Hamish
By: 'JOHN CHARLES RACE'
Oct 22,2024
0 people found
this helpful
Best thing is being kept up to date . Not every couple of weeks like some agents but as soon as something happens....
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By: Springbok Customer Services
Oct 23, 2024
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Dear John, thank you for your feedback. It is much appreciated. Best regards, Springbok Customer Services ...

“Worst estate agent I have ever tried to use. ......”

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Oct 22,2024
Minithumbdown
By: 'Karl Johnson'
Oct 22,2024
0 people found
this helpful
Worst estate agent I have ever tried to use. Tried to get viewings with them 2 times over a month and never even got a date. Do not use!...
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By: Springbok Customer Services
Oct 23, 2024
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Dear Karl, we were sorry to hear of this feedback but thank you for leaving your comments. We'd like to investigate further into this, we are having trouble locating your file by the name you have posted with the review. Could you please provide your full name, address and contact details to [email protected] so that we can provide you with a proper response. Best regards, Springbok Customer Services ...

“Stress free and professional...”

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Oct 21,2024
Minithumbup
Hamish
By: 'Carrie'
Oct 21,2024
0 people found
this helpful
Hamish made the whole process so easy, with regular follow ups and actively chasing when needed. He was always pleasant to deal with and responded quickly to any queries and updates. He made a normally-irritatingly process almost hassle-free. I would happily recommend....
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By: Springbok Customer Services
Oct 22, 2024
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Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed. Please feel free to reach out with any questions. Warm regards, Springbok Customer Services ...

“very helpfull informing n keeping in touch e......”

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Oct 21,2024
Minithumbup
oe
By: 'sandra'
Oct 21,2024
0 people found
this helpful
very helpfull informing n keeping in touch every step of the way...
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By: Springbok Customer Services
Oct 23, 2024
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Thank you for your kind review. It’s great to know we could meet your expectations, and we’ll pass your feedback along to the team. If you ever need assistance in the future, don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Great experience from the start very helpful ......”

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Oct 21,2024
Minithumbup
Hayden
By: 'Maria pereira'
Oct 21,2024
0 people found
this helpful
Great experience from the start very helpful and reassuring, always ready to clarify anything that I need clarification on , ver good communication and understanding of the process, fast results and very helpful information , great results in a period of weeks,,,...
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By: Springbok Customer Services
Oct 22, 2024
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We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else in the future, please don’t hesitate to contact us. Warm regards, Springbok Customer Services ...

“Haden Donovan, thank you...”

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Oct 21,2024
Minithumbup
Haden
By: 'Kathrine'
Oct 21,2024
0 people found
this helpful
Haden Donovan, thank you for upholding your company's promise, achieving a sale in 2 weeks and remaining positive and professional at all times through the process. Thank you for keeping in touch, we knew all that was happening and you were contactable 24/7. Can't recommend you enough ...
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By: Springbok Customer Services
Oct 22, 2024
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Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything else, we’re here to help. Warm regards, Springbok Customer Services ...

“first time buyers...”

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Oct 21,2024
Minithumbup
Joe
By: 'Charlotte'
Oct 21,2024
0 people found
this helpful
We're part way through our purchasing journey as first time buyers and our sales negotiator, Joe Yale, couldn't have made things more simple and easy for us. Joe was always quick to respond to any queries, clear and concise in his communications, and really made ...
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By: Springbok Customer Services
Oct 22, 2024
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Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to reach out if you require any further assistance. Warm regards, Springbok Customer Services ...

“Purchases a house...”

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Oct 21,2024
Minithumbup
Craig
By: 'Lubi'
Oct 21,2024
0 people found
this helpful
I recently purchased a house in Feltham (TW13) and had the pleasure of working with Craig Pendlebury as my sales manager. Throughout the process, Craig demonstrated excellent communication skills, keeping me informed at every step. He was always available to answer my questions and provided ...
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By: Springbok Customer Services
Oct 22, 2024
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Thank you for your feedback. We’re glad to know you were satisfied with our service. We’ll share your comments with the team, who will be encouraged by your kind words. If there’s anything else we can help with, please feel free to reach out. Warm regards, Springbok Customer Services ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

[email protected]

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: [email protected]
Last updated at 4:28 PM 05/03/2024 by allAgents

Awards won by Springbok Properties, Old Trafford M32 0RS



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Springbok Properties

Branch - Suite 7N, Trafford House, Old Trafford, M32