The viewing process was fine and the agent was helpful in taking my specific house requirements and matching them to available properties. However agency fees are easily the most expensive out of all the agencies I have been in contact with in London. These fees seem unnecessary when you, as a prospective tenant do all the referencing work yourself, they simply email appropriated references to landlord.
The state of the property is a little below standard even though I was guaranteed that it had been professionally cleaned. Small things had been missed that I would have assumed should have been done within previous tenant\'s contract. Definitely does not appear to have had an overhaul clean.