All the agents were polite and well mannered, there are certainly no complaints there. But the actual service we were very disappointed with. We viewed a number of properties initially, and after selecting one and going to the agency to pay the deposit etc we were informed we could not have the property because of our circumstance, (baring in mind we had already made our situation very clear). Naturally this was very disappointing, but on selection of properties that were suitable for us, we did find one that we were very happy with. Needless to say documents were lost, emailed to the wrong addresses, organisation was poor and we are very reluctant to have parted with a large agency fee due to the manner in which it was dealt with.