Ruined my second year at university, It started off with a large area of damp in our living room which took 3 months to fix, then the problems kept coming, no house alarm, half working fire alarm , more damp , leaking bath, window with a monumental gap in the seal, attempted break in\'s (this was then combatted with a garden gate lock after 4 days) and not to mention the boiler. Constantly loosing pressure often without hot water or heating for days on end.
There is no customer service in the slightest.
They are here to take your money and nothing else
PLEASE do yourself a favour and steer clear.