83% sales valuation accuracy
90% sales fee satisfaction
98% lettings valuation accuracy
96% lettings fee satisfaction
Sep 04,2024
Sep 04,2024
0
people found
this helpful
this helpful
I have finally completed on my dream home, it took forever to go through due to complications with probate and the onward chain. I have to say if it wasn’t for James’ hard work negotiating the chain and keeping everyone updated I don’t think we would be here today.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
11th Sep 2024
reviewed by 'Joanna'
9th Sep 2024
reviewed by 'Chris'
4th Sep 2024
reviewed by 'jackie'
1st Sep 2024
reviewed by 'Bobby'
14th Aug 2024
reviewed by 'Jason White'
Opening Hours
Address
Beresfords
10 Duke Street
Chelmsford
Essex
CM1 1HL
sell: 01245 500555 lett: 01245 500666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 90% | £141,000 | £15,150,000 |
| Lettings | 98% | 96% | £650 | £4,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 59 | 2 | 130 | 11 | 9 | 1 | 10 | 1 | 4 | 4 |
Areas covered
- CM3 4
- CM1 1
- CM3 8
- CM1 2
- CM2 0
- CM1 6
- CM1 7
- CM2 6
- CM2 7
- CM2 8
- CM2 9
- CM3 1
- CM3 2
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Sep 11,2024
Sep 11,2024
0
people found
this helpful
this helpful
Joshua from Beresfords Estate Agents provided exceptional service throughout the entire purchasing process. His professionalism, attention to detail, and friendly approach made everything smooth and stress-free. Highly recommended!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12, 2024
View all comments
(1)
Hi Mr Phillip,
Thank you for taking the time to post your 5 star award for Joshua, Assistant Manager at our Chelmsford office. Joshua works really hard to ensure the purchasing process goes through as smoothly as possible, guiding and supporting throughout the process whilst keeping all parties regularly updated. Your kind comments and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Sep 11,2024
Sep 11,2024
0
people found
this helpful
this helpful
We were previously with another agent, I have to admit I was swayed by a higher price and a lower fee. Naturally they did not sell my house, James came back out to my property for a second time as was just a professional as ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12, 2024
View all comments
(1)
Hi Joanna,
Many thanks for the 5 star review and kind comments for James, Director of Office at our Chelmsford branch. James will do all possible to ensure the right marketing strategy is in place to achieve maximum interest and price for our clients, guiding and supporting throughout the transaction. With his knowledge and expertise, he is best placed to overcome any issues which may arise during the process and I am pleased to hear his tenacity has enabled you to purchase your new home. We ...
Sep 09,2024
Sep 09,2024
0
people found
this helpful
this helpful
James and his team have been amazing in helping me find a property. They have been very responsive in answering my emails and questions and have all been so knowledgeable. Thank you all...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09, 2024
View all comments
(1)
Hi Chris,
Many thanks for the 5 star award for James and his team at our Chelmsford office. The team all work hard matching people to property and I am pleased to hear they have found you something suitable to purchase. We appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager ...
Sep 04,2024
Sep 04,2024
0
people found
this helpful
this helpful
I have finally completed on my dream home, it took forever to go through due to complications with probate and the onward chain. I have to say if it wasn’t for James’ hard work negotiating the chain and keeping everyone updated I don’t ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09, 2024
View all comments
(1)
Hi Jackie,
Many thanks for the 5 star award for James, Director of Office at our Chelmsford branch. Your purchase would have been in safe hand with James as he would have been perfectly placed to deal with any issues which may have arisen during the process. James will guide and support, throughout the transaction, whilst keeping all parties regularly updated. He will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Servi ...
Sep 01,2024
Sep 01,2024
0
people found
this helpful
this helpful
Amazing throughout the entire process very helpful, would definitely recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2024
Aug 14,2024
0
people found
this helpful
this helpful
I had the displeasure of selling my flat in Chelmsford through James at Beresfords. I have never experienced someone change so quickly as a client in any sphere. When trying to secure the business of selling our flat, James was friendly, quick to respond, he ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21, 2024
View all comments
(1)
Hi Jason,
Having read your recent review, I am naturally concerned with the comments made within. As a company, we pride ourselves on the quality of our customer service and it is disappointing to hear we let you down.
Following a detailed appraisal of your file and subsequent conversations with James, it would appear he could have been more focused when dealing with the progression of your sale. Service standards, from first point of contact through to exchange and completion, should rema ...
Jun 14,2024
Jun 14,2024
0
people found
this helpful
this helpful
Very lovely and helpful. Helped me with all my inquiries and very skilled at keeping in touch and updated about the status of the application...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22, 2024
View all comments
(1)
Violeta,
Thank you for your recent review and 5-star rating in regards to your recent dealings with our lettings team at Chelmsford, but in particular Abby. It is pleasing to hear that you found her helpful and that she was able to assist you with your enquiries. We wish you all the best in your new home. ...
May 26,2024
May 26,2024
0
people found
this helpful
this helpful
Cara was very helpful during this issue the tenants experienced and communicated every step of the process which was great. Thank you Cara....
read full review
read full review
Was this helpful?
Yes
Yes
May 29, 2024
View all comments
(1)
Thank you for your positive review and 5-star rating. Cara's commitment to clear communication and helpfulness shone through and I was pleased to read that she could assist your tenants and kept you informed every step of the way. ...
May 25,2024
May 25,2024
0
people found
this helpful
this helpful
A big thank you to Cara Scott who was extremely helpful in resolving a maintenance issue that my new Tenants reported shortly after taking occupation. Cara dealt with the issue swiftly to ensure that the problem was resolved the very same day! Brilliant service and ...
read full review
read full review
Was this helpful?
Yes
Yes
May 29, 2024
View all comments
(1)
Many thanks for your positive review and 5-star rating. It is great to read that Cara resolved the maintenance issue for your new tenants swiftly. Your kind words regarding her brilliant service mean a lot and we hope to continue our good business relationship going forward. ...
Apr 16,2024
Apr 16,2024
0
people found
this helpful
this helpful
Our matter was dealt with swiftly, and without issue.
Thank you....
read full review
read full review
Was this helpful?
Yes
Yes
May 29, 2024
View all comments
(1)
Thank you for your kind review. I was delighted to read that everything progressed smoothly and swiftly and I know Sophie will appreciate your 5-star rating. ...
Apr 05,2024
Apr 05,2024
0
people found
this helpful
this helpful
Over the Easter weekend we have highlighted two issues with two different items and these were resolved before the end if the following week. Cara 's quick response and update was really appreciated....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16, 2024
View all comments
(1)
Massimo,
Thank you so much for sharing your recent experience with us. It was pleasing to read that Cara was able to swiftly address your issues you encountered over the Easter weekend. Providing timely responses and efficient resolutions is a top priority for Beresfords and I will be sure to pass on your kind words to Cara. ...
Apr 04,2024
Apr 04,2024
0
people found
this helpful
this helpful
We’ve been customers of Beresfords for many years. There have been a few stars amongst the staff over the years and Cara is a new one. We’re delighted she’s now part of the team and delighted to be working with her. Thank ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16, 2024
View all comments
(1)
Jennifer
I wanted to thank you for being a loyal customer with Beresfords over the years and taking the time to leave such a heart warming review. It was great to read that Cara stood out as a star amongst our team members. At Beresfords we always strive to provide an exceptional service and it is great to know that Cara's dedication made a difference to you. We look forward to continuing to work with you in the future. ...
Mar 28,2024
Mar 28,2024
0
people found
this helpful
this helpful
Had an urgent issue, needed to go into the Chelmsford branch so called ahead. Staff extremely helpful despite it being so close to closing time!
Cameron and James, thank you so much for your help!!!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16, 2024
View all comments
(1)
Miss Williams
Thank you so much for your kind words and 5-star rating. I was pleased to hear that Cameron and James were able to assist you, even close to closing time. I will be sure to pass on your appreciation to them both and should you need any further assistance in the future, please do not hesitate to reach out to us. ...
Mar 28,2024
Mar 28,2024
0
people found
this helpful
this helpful
Very efficient and friendly persons. They make sure to provide us with continuous updates on our viewings and even if one goes unsuccessful, they will be providing us with other suggestions until we find our new place! Will suggest Beresfords to all of them looking ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16, 2024
View all comments
(1)
Sarath
Thanks so much for your review. I was thrilled to read that you found our lettings team at Chelmsford to be efficient and friendly throughout your property search. Ensuring you are kept informed with continuous updates on viewings is one of our top priorities and your recommendation means a great deal to us. We very much appreciate your kind words. ...
Feb 21,2024
Feb 21,2024
0
people found
this helpful
this helpful
Susie and the Writtle team have been fantastic from start to finish. They were exceptionally professional and their engagement between ourselves as the buyers and the sellers was seamless. I would highly recommend using them for either buying or selling your property!...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 31,2024
Jan 31,2024
0
people found
this helpful
this helpful
This was a very difficult time for me as was having to sell our family home. The staff at Beresfords Chelmsford were amazing and very professional. They advised and guided me through the process with extreme patience and sensitivity...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 22,2024
Jan 22,2024
0
people found
this helpful
this helpful
Thomas Enderby is very helpful with my appartmeny search, good work from him...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05, 2024
View all comments
(1)
Odubade
Thank you for highlighting Thomas' efforts in assisting you with your search for a property. It is great to hear about the positive experience you have had and Tom will be thrilled with your 5-star rating. We wish you all the best in your new home. ...
Jan 22,2024
Jan 22,2024
0
people found
this helpful
this helpful
Both Gabby and James were very helpful and friendly. Gabby showed us around the potentate flat we wanted to rent, she was very professional and provided all the required information....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05, 2024
View all comments
(1)
Nayara
Thank you for sharing your positive experience with Gabby and James. I was delighted to read that they were helpful, friendly and provided a professional service. I know the team at Chelmsford lettings will be thrilled with your 5-star review and we wish you all the best in your new home. ...
Jan 19,2024
Jan 19,2024
0
people found
this helpful
this helpful
We are very happy with service provided so far with the Chelmsford Branch.
Keeping us regularly informed about the property and potential renters.
We would particularly like to mention Gabby Giedraite who I can not fault and am so happy to be representing/managing us ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05, 2024
View all comments
(1)
Katie
I was thrilled to hear about your positive experience with our Chelmsford lettings office and thank you for highlighting Gabby's exceptional service. it's great to know she kept you well informed and we look forward to working with you in the future. ...
Jan 18,2024
Jan 18,2024
0
people found
this helpful
this helpful
We dealt with Gabby from the Chelmsford. She was very helpful and kept us up to date regarding viewings and feed back on our property. Super nice person and very easy to talk to....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05, 2024
View all comments
(1)
James
Thank you for your kind words about Gabby and our lettings team at Chelmsford. It's fantastic to hear that she provided helpful and timely updates on property viewings and I am delighted that this made your experience a positive one. Should you have any further questions or need further assistance, please do not hesitate to reach out. ...
Dec 18,2023
Dec 18,2023
0
people found
this helpful
this helpful
Staff were very helpful and knowledgeable any questions I had In regards to the property and information on the local area were answered with no problem....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03, 2024
View all comments
(1)
Hi Jack,
Thank you for taking the time to leave your positive feedback. It was great to hear that our lettings team at Chelmsford made your experience a very positive one and we wish you all the best in your new home. ...
Dec 15,2023
Dec 15,2023
0
people found
this helpful
this helpful
Very professional service, can't do enough for you. Would higjly recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03, 2024
View all comments
(1)
Hi Amanda,
Thank you for your glowing review. I was pleased to read that our lettings team at Chelmsford provided you with a service that met your expectations. Your recommendation means a lot to us and if there is anything else we can assist you with, please do not hesitate to reach out. ...
Dec 08,2023
Dec 08,2023
0
people found
this helpful
this helpful
Kris and Tom are both lovely people, they helped my partner and I to find the best property for us.
Highly recommend agency...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 03, 2024
View all comments
(1)
Hi Arianna,
We really appreciate your kind words and 5-star rating. I know Kris and Tom were delighted to have been able to assist you in finding the perfect property. It was great to read about your positive experience and lovely to know that you would recommend us to others. We wish you well in your new home. ...
Nov 08,2023
Nov 08,2023
0
people found
this helpful
this helpful
Very gentle and generous. Very honestly explaining about the property....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Ramesh,
Thank you for your 5-star review and recognition of our commitment to honesty. Maintaining transparency and integrity is fundamental to our service. If you have any further questions, please do not hesitate to reach out. I know that Thomas and the rest of the lettings team at Chelmsford will be happy to assist you again. ...
Nov 06,2023
Nov 06,2023
0
people found
this helpful
this helpful
dealt with from start to finish in the most professional manner couldn’t of asked for more...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Joshua,
Thank you for acknowledge Beresfords' professional manner and giving us a 5-star rating. We wish you all the best in your new home. ...
Nov 03,2023
Nov 03,2023
0
people found
this helpful
this helpful
Great service as always from Sophie and the team at Beresfords...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Nigel,
Thank you for your kind words regarding our service. I was delighted to hear you had a positive experience as providing an excellent service is our top priority. If there is anything else you need, please feel free to let us know. ...
Oct 31,2023
Oct 31,2023
0
people found
this helpful
this helpful
I just wanted to share my recent experiences with Karen Aylesbury. Karen has been great throughout the process and also answers my questions quickly and professionally....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Tom,
I wanted to reach out and thank you for your kind review and 5-star rating, but in particular regarding the recent dealings you had with Karen. It is great to read that your questions were answered quickly and professionally and we hope to continue working with you in the future. ...
Oct 29,2023
Oct 29,2023
0
people found
this helpful
this helpful
The best support and advice from Chelmsford Beresfords with purchasing our property.
Callum Steward (Trainee Property Consultant) went above and beyond in our purchasing journey, his support and conscientiousness was outstanding....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 20,2023
Oct 20,2023
0
people found
this helpful
this helpful
Thomas Enderby has been great! We were very specific about budget and needs and he managed to find a right property for us. He was the only agent who bothered to check on us and see how we are getting on with the property hunt. ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Stacey,
Thank you for your kind review, especially regarding Tom and his outstanding work in finding you the right property within your specific budget. We look forward to working with you again and wish you all the best in your new home. ...
Oct 20,2023
Oct 20,2023
0
people found
this helpful
this helpful
Kris and Gabby were great, they were really helpful and professional....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22, 2023
View all comments
(1)
Charlotte,
Thank you for recognising Kris and Gabby for their helpfulness. We are fortunate to have such a dedicated team and your positive feedback is a testament to their commitment to excellent customer service. I will be sure to pass along your appreciation and we look forward to working with you again in the future. ...
Abby
(44)
Gabby
(30)
Amy
Kris
(22)
James
Alex
(10)
James
(6)
Cara
Joshua
(1)
Jay
Rhiannon
Niamh
Nicky
Ross
Ian
Katy
Abigail
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:46 PM 27/06/2019 by allAgents
Best Letting Agent in Chelmsford 
Many thanks for the 5 star award for James, Director of Office at our Chelmsford branch. Your purchase would have been in safe hand with James as he would have been perfectly placed to deal with any issues which may have arisen during the process. James will guide and support, throughout the transaction, whilst keeping all parties regularly updated. He will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager