Apr 26,2013
By: 'Keith'
Apr 26,2013
3 people found
this helpful
A complete waste of time. We had to sign up to an 8 week contract with 28 days notice (we gave this 2 days after signing the contract - just in case - just as well).
Saw 2 people, in the first week and then nothing more until the day before the contract ended. Didn\'t accept an appointment for the 3rd and last person as we did not feel any more confident about Brown\'s after sale service than we did about the before sale service.
The office staff didn\'t know what each other were doing and one of the staff was positively belligerent and rude.
There was little or no feedback or guidance as to how we should get more people to view. It took us to phone them and suggest a reduction n in price, which also didn\'t work.
Also, be careful, if they introduce someone to the house, whether or not a viewing is arranged, then you can\'t sell to that person if they approach another agent as Brown\' contract states they can receive their commission for up to 6 months.
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William H Brown

9 High Street Thetford, Ipswich

01953 881951

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