Worst experience with a letting agents yet!!
Repairs to property not carried out or made to wait weeks for a handyman to come and \'survey\' the situation. Long delays in email replies, told different things by different members of staff on the phone. All in all a rude and unhelpful team.
Beware of clever wording in contract and hidden charges. We were ripped off on moving out of the property and ended up paying for their company to clean on top of our own even though we had agreed differently on the phones - Ensure you get everything in writing!
Would never deal with them again even if they had my dream house!