Avoid this letting agent at all cost! Terrible service, Rude staffs and irresponsible manger. Had mould developed in main bed room before December and reported to them. We just got contractor to paint it this week. Two months of do nothing but blaming and ignoring us. They avoided to tell us the reason even the contractor has confirmed the leakage up the loft. I am the one arrange the maintenance. Refuse to cover the cost the cleaning and damage during this period. Never use this agent ever!