Apr 25,2013
Ben Gershon
By: 'Mr & Mrs Morgan'
Apr 25,2013
1 people found
this helpful
¢â‚¬Å“After being on the market with another agent for four months we decided that a change was needed in order to sell our property, and after meeting with Ben from Frost I was immediately impressed with his ¢â‚¬Ëœplan of action' and gave him and the team the go ahead to market our property. In comparison to the other agent we had been on the market with, Frost were by far the more thorough and professional of the two and I had a lot more confidence in their ability as an estate agent.

I was subsequently impressed at Ben's determination to capture the house in the best way he possibly could as he came to the house three times to take different pictures to ensure that they were up to the high standard that he had come to expect. This would obviously be crucial in the market of the house and was typical of the service we were to receive from Frost. Communication was also superb, and was far superior to our previous experiences, as the team kept us up to date with every piece of information on their live website and were prompt and meticulous with doing so.

Having an 18 month old daughter and being 9 months pregnant at the time we were obviously very keen to keep disruption to a minimum and the team at Frost could not be more accommodating. They advised us on the best way for viewings to be made and were more than happy to carry out all viewings in our absence making keeping the house clean and tidy in between appointments extremely easy.

We were not let down with our trust in Frost as they delivered 7 viewings in the first weekend which resulted in two offers, one of which led to in the sale of our house. Having had months of ¢â‚¬Ëœpointless' viewings we were confident that all viewings made in this particular weekend were relevant and all had potential. We were obviously ecstatic at the news of the sale.

After the offer was made the rather painstaking and difficult period whist dealing with solicitors, surveys and fees was made easy and effortless by Vanessa taking the initiative and responsibility with communicating with all parties on our behalf. Obviously we had a few hiccups along the way, but Vanessa always provided a solution and when a solution was not easy to reach Vanessa provided her advice and support without question.

On behalf on me and my family we cannot thank Frost enough for all their help at this extremely stressful period in our lives and would not hesitate in recommending their services to family and friends¢â‚¬Å“
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Frost Property

1 Purley Road Purley

0208 660 8228

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