continually I was told my offer had been passed on to the the landlord and was left waiting on a response until finally I managed to find the same property at an alternate agent, made the same offer and it was accepted within 24Hours. Never again would I use this agent. I do not know yet why I never received a response. I ended up in my short term let for 6 weeks longer than I had to be at my expense. Low quality service from a low quality agent.