Castle Estates
Norwich, NR3
1/5, 5 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“BEWARE! If it was possible to give no stars I ......”

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Apr 25,2013
Minithumbdown
By: 'Andy'
Apr 25,2013
5 people found
this helpful
BEWARE! If it was possible to give no stars I would: It seems that this agency has been collecting rents and not forwarding them to landlords for some time. I am now owed 2 months rent and planned inspections have not been carried out. Repeated promises to improve services have never materialised.
Calls to the office are not answered, and calls to the agent's mobile number go to voicemail.
My advice is DO NOT USE THIS AGENCY, and if you are a landlord with property they manage, be very, very wary.
Was this helpful? Yes
By: S
May 29, 2013
I'm a tenant and never received my deposit back. I spoke to someone at head office in Essex last week and they have reason to believe that he's left the country!
By: M
Apr 29, 2013
We are in exactly the same position as yourself with this agency. If you would like to or be willing to discuss please give me a call. 07917400577.

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Opening Hours
Address

Castle Estates
97A Sprowston Road
Norwich
Norfolk
NR3 4QJ
01603 485222, 07876 550755

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 4 0 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“About seven years ago we let out our old home ......”

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Jun 04,2013
Minithumbdown
By: 'Will'
Jun 04,2013
2 people found
this helpful
About seven years ago we let out our old home through Castle Estates and the company caused us nothing but stress and anxiety. Despite the fact that we had lived in the property for five years and kept it in first-class condition, the agent told ...
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“Avoid at all costs. We are tenants and have even ......”

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May 23,2013
Minithumbdown
By: 'Smith'
May 23,2013
4 people found
this helpful
Avoid at all costs. We are tenants and have even trying to retrieve our deposit for the last 2 months with no luck. Phone is never answered and mobile goes to voicemail. Emails unanswered....
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What agent could do to change your mind?
Given my money back!!
Attached Filesnbsp;
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“BEWARE! If it was possible to give no stars I ......”

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Apr 25,2013
Minithumbdown
By: 'Andy'
Apr 25,2013
5 people found
this helpful
BEWARE! If it was possible to give no stars I would: It seems that this agency has been collecting rents and not forwarding them to landlords for some time. I am now owed 2 months rent and planned inspections have not been carried out. Repeated promises ...
read full review
Was this helpful? Yes
By: S
May 29, 2013
View all comments (2)
I'm a tenant and never received my deposit back. I spoke to someone at head office in Essex last week and they have reason to believe that he's left the country! ...

“since sept 2012 i've had problems will castle paying the me ......”

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Apr 02,2013
Minithumbdown
By: 'jane'
Apr 02,2013
6 people found
this helpful
since sept 2012 i've had problems will castle paying the me my rent. the tenant had paid. so what was the problem. i didnt even get a single call or letter form castle estates to explain. i went to the office every day but it was ...
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What agent could do to change your mind?
paid me
Attached Filesnbsp;
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“this agent has not been paying my rent money to ......”

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Mar 24,2013
Minithumbdown
By: 'sally'
Mar 24,2013
6 people found
this helpful
this agent has not been paying my rent money to me, he has also not been looking after my property, he has installed tenants that smoke when i specifically asked for non - smokers & has not turned up for property inspections & has not repaired things ...
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What agent could do to change your mind?
responded to my constant emails & phone calls
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Castle Estates, Norwich NR3 4QJ



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