Midland letting and sales are a very rude agency to deal with. They reschedule appointments made with us an hour before the appointment is due to start. Also, when my rent was due, rather than getting a phone call or polite email to remind me, I was simply sent an email saying \'I need your rent now\'. Whilst our landlord is really lovely, the letting agents did nothing about the slug infestation, they refuse to help when we pointed out that one of our housemates was in breach of his contract, and are generally unhelpful. They advertise student houses with low rent costs, but waste time by showing you houses with too many or too few rooms for the number of tenants, as well as adding in extra costs after the initial holding fee has been paid. Don\'t use them.
What agent could do to change your mind?
They are rude, inconsistent and unreliable. If they could change all of those things I would use them again.