I am very disappointed with the current sales team. Previous staff were good, but they change a lot and the ones working there at present do not look after their buyers properly.
My sale fell through because they did not tell the seller to pull it from the market. When i was at the point of exchange (after spending a lot of money) the seller pulled out and sold it via a different estate agent!
DO NOT BUY FROM BM UNLESS YOU ARE WILLING TO THROW MONEY AWAY (or staff are replaced)!
A disappointed non-buyer.
What agent could do to change your mind?
When a buyer is going through procedures to buy a property - ensure the seller removes it from the market completely!!!