Our original agent, Oliver Lewis, has left mid-way through the process and our deal has passed to Robert. This, probably, partly explain the lack of the active agent\'s involvement in the process. We had to inform our buyer on the status of the chain, had to follow-up with the buyers on major milestones and a lot of negotiation on the completion date has also happened without pro-active agency involvement. On a few occasions, the agent was unavailable for contact from the agency where we were buying the property from.
Our buyer has happen to be very slow and over-cautious through the process and all these difficulties listed above could have been easily avoided if Paramount took a more pro-active position and been on top of everything.
To be fair, they have done their job at the end and delivered what required of them, but it could have easily been much more pleasant experience if they have put just a bit more effort than they actually did.